Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be must be returned in brand new condition, unopened, unused with manufacturer’s original packaging and all parts included and the items must be undamaged and unmarked. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at brandon@pestcontrolco.co.nz. 

• Items must be returned within 30 days of purchase.
• Return shipping charges are customer’s responsibility.
• Return shipping on exchanged items and insurance of goods against loss is the customers responsibility.
• Returned items not exchanged for another item will be credited back to the source of the original payment.  Credits will be applied immediately. 
• Shipping costs are non-refundable except in the case of a manufacturing defect.